Learn. Evolve. *Grow, Together.***

So our organisations & people get better at (and enjoy) doing work safely.

The Workshops

The vision for the Global Safety Innovation Summit is to enable deep and meaningful opportunities for attendees to engage with and learn about innovative practices, stories and lessons learned that improve the safety of work. This will support the profession to evolve, learn and grow.

To meet this vision is a balance between concepts, real world stories and reflective opportunities to engage, listen and learn how to tackle challenges relevant to personal experiences.

To authentically achieve this, we’ve asked our presenters and workshop facilitators to take a pragmatic view that acknowledges the good, the bad, the wins and the failures experienced, while recognising there are no silver bullets, industry contexts differ, no single solution exists, and change is hard.

Workshops will take place on Day 2 and Day 3 of the Global Safety Innovation Summit.

Workshop registration will open in January through the Summit app, and be allocated on a first-come-first-served basis.

WEDNESDAY, 14 FEBRUARY 2024
13:30 - 15:30

How might we evolve learning from incidents, with leader mindsets and beliefs?
We will work with you to identify some key success factors such as:

1) How to start and what not to do
2) How to develop a plan that aligns with your existing company values and priorities
3) How to apply a fit-for-purpose approach within your organisation
Facilitated by:
Zoe Nation, Dennis Hayworth, Nigel Goodson & Leanne Harvey
Does your organisation have its Critical Controls under control?
Please join Josh Bryant (Mitchell Services) and Mark Alston (Investigations Differently) to explore how to practically adapt existing processes in your organisation to verify critical controls. (Or simple tools if you don’t already have something.)
Workshop participants will learn and discuss:
1) What organisations need to verify to ensure that Critical Controls are implemented and effective?
2) What do we currently do around compliance and assurance of critical controls?
3) What do we do that does not add value? What could we stop doing?
4) How can we adapt what we already have?
5) Feedback loops to the workforce on how our critical controls are performing
Facilitated by:
Josh Bryant & Mark Alston
How might we make it easier to learn from those close to the work?
Learning is hard…
Join us to chat through the various ways people are Operationally Learning (in and outside the structure of a Learning Team).
Let’s share our trials, tribulations, and ways that we can learn from those close to the work…without feeling like we need to move mountains to do so.
Join Bob and Andy in this workshop to:

1) Teach us the difficulties you are facing in learning from normal work
2) Hear from us and others about how organizations are working through those difficulties
3) Explore ways to integrate Operational Learning into existing operating rhythms
4) Get creative in brainstorming
Facilitated by:
Bob Edwards & Andrea (Andy) Baker
How might we build and sell the case for change in approach?
Influencing Senior Leaders by building on and learning from the great work already done - we don’t need to throw the baby out with the bath water!
Join us to explore what works well and the challenges when selling new and innovative approaches.
We will brainstorm and openly discuss together what we are doing in our organisations:

1) The most challenging changes we are trying to influence.
2) We will share what’s working well for us.
3) Together, we will prioritise opportunities to innovate how we influence.
4) You will take away practical ideas that others have used to make sustainable changes.
Facilitated by:
Karen Bonenfant & Deirdre Lewis
How might we use technology to go beyond the natural limits of HOP & New View Safety?
How many people think using technology is anti-human?
How scared are we that New View practices can’t scale beyond our individual capabilities?
How do we tackle the problem of successful learning when we are over-run with data?
Does our limited technology literacy hold us back from fully implementing New View potential?
How scared are you of existing safety technologies?
This workshop will help answer these questions by:
1) Exploring the assumptions and tensions between human and technology in health and safety practice
2) Exploring current and potential technologies to support New View practices
3) Making a clear plan for technology-enabled next steps in your own context
Facilitated by:
Cam Stevens & Andrew Barret
What conversations are you having with your board on metrics?
Drew and Steve will lead a conversation on the past, present and future of safety measurement, focussing on when and how metrics are genuinely useful, and how we can support and encourage positive experiences.
Participants will be asked to talk about:
1) When has a particular number changed your own mind about safety or work, leading you to do things differently?
2) When have metrics been useful for you in persuading someone else to think or act differently about safety?
3) What safety numbers have made you curious, leading to interesting conversations or learning?
4) What has been effective for you in changing the way metrics are collected or reported?

Facilitated by:
Dr Drew Rae & Steve Harvey
How might we adapt language to enable better learning and improvements?
In a Learning Team style, we will engage in an exercise to identify common 'sleights of language' that can prevent learning from accidents or normal work. Then, we co-discover language that can help open people to inquiry and pull them toward learning.
Attendees of the workshop will:
1) Look at 'sleights of language' to understand the role that language can play in moving their organisation away from or towards learning
2) Hear real-life case studies of how different organisations have benefited from a focus on language to enhance trust, learning and safety
3) Take away practical tools and new language that they can use in their organisation to enhance trust and learning around incidents and normal work

Facilitated by:
Crista Vesel & Adam Johns

How to craft learning for different audiences while staying aware of biases and the need to share context?
Stories have been a fundamental part of human learning throughout time, yet we often miss the value of simply sharing a narrative and allowing for inquiry. Questioning and learning are tied inextricably and fostering an environment that honors the learners is critical. This workshop will explore ways to share narratives/stories with all levels of an organization.
Participating in this workshop will give attendees:
1) Awareness of how different audiences have different learning needs
2) Actionable insights about the role of bias and the need for context when crafting incident stories
3) Skills to craft stories that address the needs of Senior Leadership, Management and Field Personnel, and the need to facilitate and not control learning
Facilitated by:
Ivan Pupulidy & Brett Tarrant
How might we enable a just culture in organizations?
Just culture algorithms and calls for accountability usually happen after something has gone wrong. But what if we focused on building an understanding of the everyday actions and language that support a fair culture and proactive accountability? In this workshop, Martha and Diane will give insights and examples of how to treat accountability and fairness as foundational leadership practices.
This workshop will build the attendees’ skills in:
1) Explaining what leadership accountability means and what is its effect upon the organization
2) How to embed accountability and justice in leadership by the questions that leaders ask and the types of interactions they have with the workforce
3) Dealing with the traps that arise e.g. conflating accountability with blame, e.g. conflating just culture with discipline
Facilitated by:
Diane Chadwick - Jones & Martha Acosta
How might we enable frontline learning through teams, tools and systems?
An interactive, engaging workshop showcasing how learning from everyday work with insights from the frontline teams, using tools that enable people to easily share their stories, experiences and the system rubs that they encounter will enable the organisations to develop better work design, system improvements and enhanced operational outcomes.
Workshop attendees will discover how to:
1. Learn from everyday work
2. Gather front line team insights
3. Uncover system rubs and friction and finding error traps in our work design and systems

Facilitated by:
Jeff Lyth, Brent Sutton & Brent Robinson
How might we build HSE team capability to make a change in approach?
In traditional safety management, there is a fundamental gap in mindset, relationships, priorities, and practice between HSE and operational teams. To innovate safety, the starting point changes - HSE needs to understand work as done and build strong relationships to improve the safety of work.
In this workshop, attendees will explore the below questions:
1) How might we change the mindset, beliefs, and attitudes of HSE team members to facilitate improvements to the safety of work?
2) How might we instill HSE Team behaviours that will supercharge our contribution to the safety of work?
3) How might we manage the change towards HSE performing in a new way?

Facilitated by:
Dave Provan & Maeve O'Loughlin
What is the relationship between legal compliance and safety innovation?
Emphasizing the criticality of understanding key risks and assumptions, this workshop challenges conventional beliefs surrounding compliance while exploring the potential for innovation.
This comprehensive overview aims to:
1) Emphasis the importance of aligning systems with purpose and scrutinizing their implementation and enforcement
2) Highlight the significance of one-off departures, distinguishing between isolated incidents and systemic failures, especially in the context of organizational leadership.
3) Equip participants with actionable insights, providing a roadmap for achieving a harmonious balance between legal compliance and innovative evolution

Facilitated by:
Kym Bancroft & Greg Smith
How do we set the conditions and design the structures for co-creating safety with workers and frontline leaders?
Traditional safety often comes with a culture of “do and tell.” Yet we know that “telling” closes people down, limits relationship building, and implies the other person doesn’t already know what is being told (i.e., they ought to know) (Ref. Humble Inquiry, Schein).
In this workshop, participants will learn
1) How New View Safety and HOP begins with safety practitioners and operational leaders intentionally being curious and humble
2) The importance of leading with key questions, listening, reflecting, and learning
3) How safety practitioners can prepare and support Field Leaders in leading HOP

Facilitated by:
Beth Lay & Sahika Vatan
A successful career involves being connected to progressive safety perspectives and practices and having the ability to analyse and interpret H&S data to provide valuable insights.
In this workshop, specialist HSE recruiter Aaron Neilson, shares the secrets of what employers are looking for in today’s workplace and looks ahead to where to the Health, Safety and Environment profession is headed next.
By attending this workshop, you will:
• Improve your employability
• Discover sought-after skills for health and safety roles.
• Learn how to navigate the future of the HSE profession and stay ahead.
• Understand how to make a meaningful impact in the workplace.
• Understand the practical aspects of how your role connects to an organisations purpose, values and success
Ideal for those ready to stand out in the dynamic world of health and safety.
Facilitated by:
Aaron Neilson

THURSDAY, 15 FEBRUARY 2024
13:30 - 14:30

How might we create the conditions and develop processes to enhance learning from incidents?
Adam, Leanne and Davinia will share their experience in transforming their processes for learning from incidents and the enabling conditions they cultivated to achieve results.

This workshop will be an opportunity to discuss how to get started in transforming your investigation processes (whether you have permission to or not!), what to consider in your process and the cultural conditions you’ll need to be successful.
Attendees will learn:
1) How to get started and identify the best approach that works for your company
2) What conditions are needed to create to enable a learning culture
3) How to influence stakeholders to come on the journey of transformation

Facilitated by:
Adam Johns, Leanne Harvey & Davinia Finucane
Theory is all very well but how do we integrate, operationalise and scale innovative safety practices in reality? Ie: What to do and what NOT to do!
A chance for you to ask questions about doing this in reality! The theory might sound appealing but we know that applying this in our organisations can be challenging and often hard to describe, design, and measure.
Zoe and Sahika have experience in applying HOP, operational learning, and innovative safety practices across different organisations and have learned (often the hard way) what can create both incredible successes and equally, what might lead to underwhelming results or, outright failure!
Join us and ask the tricky questions about:
1) Integrating, scaling, and sustaining these approaches long-term across your safety management systems. This includes investigations & learning, data management and reporting, procedure and task design, hazard recognition and risk assessment, response to rule-breaking, and performance management.
2) The good, bad, and ugly when it comes to making this work, so you can recognise opportunities in your own business
3) What you need at a minimum (hint: knowledgeable people!) and what you would have in an ideal world (hint: ONE supportive operational leader)
Facilitated by:
Zoe Nation & Sahika Vatan
Do you have a curly question about critical risk (or anything else!)?
Please join Josh Bryant (Mitchell Services) and Mark Alston (Investigations Differently) as they facilitate a question-and-answer session on critical risk or anything else you want to discuss but are afraid to ask.

Participants will choose what they want to know, and everyone will have a chance to exchange opinions and ideas. Josh and Mark may have an idea to share as well.
Facilitated by:
Josh Bryant & Mark Alston
What are the tried and tested strategies for engaging leaders to gain support for modernizing safety?

Why struggle with building the case for changing and innovating safety when many have already cracked that code and are willing to share their hard-won learnings?
This workshop gathers and condenses the experience of many safety innovators who have transformed organizations from within.

This workshop will build the attendees’ skills in:
1) Using proven approaches that have been successful in engaging with key influencers in organizations
2) Accessing available materials that give credibility and data to support the case for change and innovation in safety
3) Dealing with challenges and bumps in the road, including a handout of example Q&As for use with addressing sceptics
4) Where to target your change efforts, using change models for impactful actions to build sustainable change

Facilitated by:
Diane Chadwick-Jones & John Wilkes
How might we leverage technology-forward solutions to support the implementation of New View?
This session will synthesise learnings and insights from Cam Stevens’ Day 2 presentation and Day 2 Workshop 5 on technology-forward solutions for implementing New View safety at scale.
This session will:
1) Explore the assumptions and tensions between humans and technology in health and safety practice
2) Explore current and potential technologies to support New View practices
3) Make a clear plan for technology-enabled next steps in your own context
Facilitated by:
Cam Stevens & Andrew Barrett
What are the challenges you may encounter while implementing new measures and metrics for innovative safety?
Leveraging the insights from a previous metrics/measures workshop on day 2 (hosted by Dr Drew Rae and Stephen Harvey), we focus on practical implementation, and the challenges you are likely to experience along the way.
Dr Tristan Casey is an expert in the development of valid and robust measures, and Karen Bonenfant has years of practical experience designing organisationally-relevant measurement frameworks and implementing change (structurally and culturally).
In this interactive Q&A style session we will cover topics including:
1) How executives can be convinced of the need to change safety measures
2) How measures can be designed to be robust (i.e., valid and reliable)
3) What are the traps to avoid when applying metrics and targets to safety measures
Facilitated by:
Dr Tristan Casey and Karen Bonenfant
How can organisations self-design a learning culture and why is this a powerful first step in improving a safety culture?
Explore how you might self-design a learning culture for your organization. Facilitated by professors and practitioners of Learning-based Safety and Human Potential, Ivan Pupulidy, PhD, and Crista Vesel, MSc.
In this workshop attendees will explore the answers to the important questions below:
1) Why put learning first?
2) What is learning?
3) Who is learning for?
4) How do we respect learners?
Facilitated by:
Ivan Pupulidy & Crista Vesel

What can accountability look like (in practice) in this HOP space?
On my own HOP journey, I have wavered between feeling like HOP concepts were either describing a fluffy utopia destined to lead us into anarchy, or forcing people to be realists…and everything in between.
After years of studying and using the concepts (both professionally and personally), I’ve landed on HOP being synonymous with harsh realism…with the harshest of those realities landing squarely on my shoulders as a leader.
Before HOP, I was taught to act by a code of conduct that I now see as somewhat fantastical. I had an illusion of control, with a parent-child view of accountability holding center stage.
This session is a Q&A designed to help us wade through this very difficult topic and learn from organizations around the world that are working hard to develop new models of accountability.
Join this session to:
1) Ask questions about accountability in the HOP space
2) Hear examples of how organizations are shifting disciplinary policies and practices
3) Discuss ways to help separate “person problems” (requiring HR disciplinary action) from “system issues” (requiring learning and improving)
Facilitated by:
Andy (Andrea) Baker & Steph O’Dwyer
How can we use HOP, Learning Teams and 4D principles to create effective and resilient organisations?
Attendees can expect to take these learnings from the workshop:
1) How introducing HOP tools can create a more productive shop floor while boosting resilience and recognition
2) Learning vs Blaming: how the front-line leader can shift work culture work
3) Using 4D principles to integrate better questions: Does it make sense, Difficult, Different, Dangerous (in a Safe Act Observation Audit)
4) How Senior Leadership can mangage onsite risk
Facilitated by:
Bob Edwards & Richard R.
How do leadership styles that use a 'telling' approach prevent an organisastion from adopting New View Safety and HOP ideas?
A recent paper by David Woods claims to resolve the command-adapt paradox by using “guided adaptability” to cope with complexity. Many safety practitioners learned that safety was accomplished through a “telling” style: telling workers the rules, telling workers to comply, and instructing workers what to do. Woods notes “increasing pressure for compliance with plans, standards, and procedures inevitably increases brittleness and degrades the ability of the system and organization to adapt to challenges ahead.” So, what is a safety professional to do?
New View Safety and HOP philosophies believe that learning is the key to keeping people safe…and learning is best accomplished with HSE teams who coach, support, and serve. HSE Teams believe that workers are experts of how to do the work and understand that work is always variable (WAI never equals WAD). New View Safety and HOP ideas expand from a STATIC view of risk: identify all hazards and risks PRIOR to starting work –and you’ll be ok - to acknowledging that work is variable, and risk is DYNAMIC thus people need to adapt to get work done successfully.
In this workshop, we will:
1) Explore developing HSE teams who can work successfully with New View Safety and HOP philosophies
2) Discover how HSE teams can enable guided adaptability when people and systems are challenged within the dynamic environments that ALWAYS exist.
Facilitated by:
Dave Provan & Beth Lay
Is there anything inherent in the new view of safety that makes it better for legal risk management?
Participating in this workshop will help attendees understand and learn:
1) How safety management systems fail from a legal risk management perspective
2) How the mechanics of the new view of safety may be susceptible to the same systemic failures as "traditional" safety
3) A framework for assuring workplace health and safety
Facilitated by:
Greg Smith & Susannah Berry
What is the role of psychological safety and trust in enabling effective safety performance?

Psychological safety and trust are foundational to a reporting and learning culture that is flexible and can adapt to risks, incidents, errors, and drift. They are also key enablers of healthy emotional systems within organisational life, yet they are not always acknowledged and managed.

All organisations are human systems so at this workshop you will learn how actively engaging with the emotional side of interpersonal relationships is necessary for safety transformation and how it can empower a high performing safety culture of continuous attention to risks, improvements and better ideas
In this workshop, you will be able to explore:
(1) Evidence of the role of psychological safety and trust in effective safety performance
(2) Barriers and enablers to the development of psychological safety and trust
(3) How managing team and organisational dynamics, to cultivate inclusion and belonging, open and candid conversation, a culture of helping and a healthy emotional relationship to failure, can improve safety performance.
Facilitated by:
Martha Acosta & Maeve O'Loughlin
What methods do attendees use to manage critical risks? How we can get closer to a “real” picture of the effectiveness of our controls?
Many organisations take risk management very seriously and have tools they rely on to ensure risks are controlled or managed. Still, some risk management can be detached from real life, with controls not providing the protection that is assumed.
How do we get a more accurate and real picture of the condition and usefulness of our controls?
Ben and Simon draw on their own experience in operational risk management and research and work with the audience to draw out the knowledge and opinions of delegates, using the below questions as a guide:
1) How do we know what is important to control critical risks?
2) How can we improve our understanding of the “real” condition of our controls?
3) What can we rely on as evidence of independent, reliable and effective controls?

Facilitated by:
Ben Hutchinson & Simon Robinson
An interactive session that focuses on the role of a Safety Professional in promoting and supporting the operationalisation of the HOP philosophy and tools, including practical ways to address the associated challenges.

Presented by:
- Cindy Bateman | Principal Safety - Leadership & Culture, BHP
- Brett Tarrant | Manager Cokemaking & Ironmaking, BlueScope
- Nicole Malm | Health, Hygiene & Wellbeing Leader, BlueScope